You Suck at UI

tabindex allows web developers to specify how the browser should advance from field to field when the user presses the tab key.

Normally, this is used when the tabs are interpreted by the browser in a different order than we’d expect users to act.

Rackspace, however, found it somehow necessary to put these fields out of order so tabbing goes to the wrong place.

This one is very simple: never, ever require that your users shorten their passwords. You should encourage them to use the longest password they can possibly manage. Security is hard—don’t make it harder by placing arbitrary size limits on them.

Bonus: when you tell me I can’t enter a password that’s longer than 12 characters, it sets off the amateur hour alarms in my head. I sure hope you’re hashing it, and modern hash algorithms aren’t limited to 12 characters. Hire developers who know what they’re doing.